Privacy Policy

Personal Information

When you register for an account, we collect:

• Email address
• Name (optional)
• Password (stored in encrypted format)

Usage Data

We collect information on how you interact with our service, including:

• Markdown content you input (only stored if you explicitly save it)
• Visualization components you use
• Component customization options you select
• Pages visited and features used
• Time spent on the platform
• Device information (browser type, operating system, IP address)

Payment Information

For premium subscriptions, payment information is processed by Stripe. We do not store your complete credit card details on our servers. We may store limited information such as the last four digits of your card number and expiration date for account management purposes.

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process subscriptions and send related information
• To create and maintain your account
• To provide customer support
• To notify you about changes to our service
• To monitor usage of our service
• To detect, prevent, and address technical issues
• To send you technical notices, updates, security alerts, and support messages
• To provide personalized content and recommendations

We may share your information with:

• Service Providers: We use third-party services to help us operate our business, such as payment processors, cloud hosting services, and analytics providers. These providers have access to your information only to perform these tasks on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

• Keeping you signed in
• Understanding how you use our service
• Remembering your preferences
• Improving your experience
• Monitoring aggregate usage metrics

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We implement appropriate security measures to protect your personal information:

• All data is encrypted in transit using SSL/TLS
• Passwords are hashed with strong algorithms
• Regular security audits and vulnerability assessments
• Access controls to limit data access to authorized personnel
• Server environment secured with industry-standard practices

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We retain your personal information for as long as needed to provide you with our services.

For free users:

• Account information is retained until account deletion
• Saved assets are retained for the life of the account (maximum of 3 assets)
• Shared links remain functional for 7 days

For premium users:

• Account information is retained until account deletion
• Saved assets are retained for the life of the account (unlimited assets)
• After subscription cancellation, assets are archived for 30 days before deletion

We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

By using our service, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information.
• Correction: You can request that we correct inaccurate information.
• Deletion: You can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request that we provide your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information.

To exercise these rights, please contact us at support@markdowntown.app. We may need to verify your identity before fulfilling your request.

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.